Developing a Culture-Based Workforce: Top Healthcare Workplaces Share Best Practices

ref: Developing a Culture-Based Workforce: Top Healthcare Workplaces Share Best Practices

Needless to say how important is it to have a positive work environment, and how it impacts patient experience.  Carrying forward from the previous article about how to move from culture of accountability to execution, here we talk about the essential component that is employee motivation.  There would be the five best practices to built “culturally united, team oriented employee base”.

  1. Establish an employee culture and hire based on fit:  It is relatively easy to articulate values and communicate among employees.  What is more important is believing in them and breathing them day-in and day-out.  Else, they’re mere slogans and rapidly fade away.  In same vain, there is no point in lecturing new hires during orientation, unless such a thing exists on ground.  Key is management is true belief it in, and then it propagates naturally.
  2. Encourage employee referrals: Yes, word of mouth publicity does help to propagate culture, but if done in excess it can be detrimental to work environment.  Care should be taken that referrals are not hired at the cost of best talent.  After all, there are other ways to communicate how current employee feel.  I’ve seen hospitals using their website quite effectively to convey positive statements from staff and patients.
  3. Developing profiles of successful employees:  Developing profile not only helps prospective employees, but also conveys the message to current one about what it takes to be successful and be recognized.  It is imperative that profiles are carefully selected, such that they convey the kind of values hospital wants to propagate.
  4. Engage current employee in the interview process:  This would be the next logical step once the hospitals values are clearly articulated, communicated and tested.  Once we have employees who truly believe in them, they can be asked to be part of the interview process.  That way they’ll be better able to hire those who can fit in.
  5. Keep culture as a priority past the hiring process:  Employee culture should not be restricted to interview process and orientation.  It rather be well past that, else new employee will become disillusioned.  That’s why it is all the more important to have the culture in place, well before we allow current employee to find their kind.

3 Responses to Developing a Culture-Based Workforce: Top Healthcare Workplaces Share Best Practices

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